Everything you need
for your next event

Logistics by Property Pros Rental Services

making event hosting simple, reliable, and hassle-free.

Top Rented

FAQ

Everything you need to know before booking!

  • Yes! Rental period is charged based on a 24 hour period.

    The price and duration shown on the website automatically reflect the dates selected in the top bar. If a date range is pre-selected, the system displays the total rate for those specific days.

  • How does delivery and pick-up work?

    We offer local delivery & pick-up included with your reservation. Add your event location when booking and if further info is needed, we will reach out to you directly.

    What happens if it rains or weather gets bad?

    If your event needs to be rescheduled due to inclement weather, please contact us at [email protected] as soon as possible.

    • Rescheduling & Deposits

    While security deposits are non-refundable, your deposit can be transferred toward a new event date, subject to item availability. Please note that item availability is not guaranteed when rescheduling. 

    • Active Rentals

    Once rental items are in your possession, you are fully responsible for preventing weather-related damage. Any damage will be billed according to your rental contract.

  • What if an item is lost or damaged during our event?

    If an item is lost or damaged during an event, the renter will be invoiced for the repair costs plus 20% or the full replacement. 

    Are the items suitable for setup on concrete or indoor venues?

    Most items for rent are suitable for both indoor and outdoor events. Recommended use will show in product description.

  • Do you offer any packages or discounts for multiple rentals?

    Yes! We offer bundle event packages as well as seasonal discount codes.

    • Packages

    Set packages will already appear as a bundle on our products page

    • Discounts

    If there is an active promo code, it will be featured at the top of our homepage. You can also follow us on Instagram (@propertyprosrentals) for exclusive offers

  • What type of payments do you accept?

    Payments can be made via PayPal or cash.

    How far in advance should I reserve items?

    We allow bookings as far in advance as you'd like! Popular items and peak weekend dates tend to fill up quickly, so we recommend reserving your items as soon as your event date is confirmed.

    Is a deposit required to hold my reservation date?

    Yes. A 50% non-refundable deposit is required to secure your booking date and reserve your items.

    • Payment Deadline

    Once your contract is issued, your deposit must be paid within 24 hours, or your reservation request will be forfeited and released.

    • Remaining Balance

    The remaining 50% balance is due upon delivery.